by: Liselotte Molander

- You should have…
- I didn’t know…
- You could have told me…
- Why didn’t you…
- They could have…

When things move along nicely, we rarely rush in and ask - “Who’s responsible for this?” Only when things are not quite right do we look for someone to blame. Many people seem to think that an ok explanation can excuse a poor result. Have you ever thought of how much time you use on explanations and justifying bad, or poor results with “she should..”, “They did it..”, They wouldn’t listen to me anyway” etc.?
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